Privacy Policy

Introduction

Welcome to CASTELLE LUXURY, the premier editorial platform dedicated to discovering and showcasing extraordinary castles and luxury properties around the world. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website and use our services.

We are committed to protecting your privacy and ensuring transparency in our data practices. This policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Information We Collect

Information You Provide

• Contact information when you reach out through our contact form
• Newsletter subscription details
• Comments and feedback on our editorial content
• Information provided when requesting additional details about featured properties

Information Automatically Collected

• IP address and geolocation data
• Browser type, operating system, and device information
• Pages visited, time spent, and click patterns
• Referring website information
• Cookies and similar tracking technologies

How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our editorial platform
• To respond to your inquiries and provide customer support
• To send you newsletters and updates about new castle features
• To analyze website usage and improve our services
• To ensure the security and integrity of our platform
• To comply with legal obligations

Legal Basis for Processing (GDPR)

We process your personal information based on the following legal grounds:

• Legitimate Interest: To operate and improve our editorial platform
• Consent: When you voluntarily provide information or subscribe to newsletters
• Legal Obligation: To comply with applicable laws and regulations
• Contractual Necessity: When necessary to provide services you've requested

Data Sharing and Third Parties

We do not sell your personal information. We may share your data only in the following circumstances:

• With service providers who assist in operating our platform (analytics, email services, etc.)
• When required by law or to protect our rights and safety
• With property owners when you explicitly request information about a specific property
• With trusted partners who help us deliver our services

All third-party service providers are contractually obligated to protect your personal information and use it only for the purposes specified in our agreements.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors interact with our site
• Marketing Cookies: Used to deliver relevant content and advertisements
• Functional Cookies: Remember your preferences and settings

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect website functionality.

Your Rights Under GDPR

Under GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interest
• Right to Withdraw Consent: Revoke consent at any time

To exercise these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security assessments and updates
• Access controls and authentication systems
• Employee training on data protection

International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions where applicable
• Additional safeguards as required by law

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The nature and sensitivity of the information
• The purpose for which it was collected
• Legal and regulatory requirements
• Our legitimate business needs

Children's Privacy

Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16 without parental consent, we will take steps to remove such information immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: